I know I just wrote about how happy I was with my Apple Store Support experience, but I have to write a follow up. I just keeps getting better.

Less than 24 hours after I took the iMac G5 in, it’s now home and working great. It got it’s hard drive replaced, it’s logic board replaced and all I have to do is re-install my software and configure it. Less than 24 hours, now that’s speedy support!!

As I stand here in the Southdale Apple Store, I can’t but think about how great it was that Apple brought products and support to the people. You can’t get this kind of support over the phone.

So what happened? Well my hard drive gave out this morning on my iMac G5. I immediately tried all the tricks. Booting off the install CD, tried target disk mode with another Mac, tried just letting it go and nothing worked. Having Apple Care on the computer, I called support and in seconds was connected with a very helpful person.