As I stand here in the Southdale Apple Store, I can’t but think about how great it was that Apple brought products and support to the people. You can’t get this kind of support over the phone.

So what happened? Well my hard drive gave out this morning on my iMac G5. I immediately tried all the tricks. Booting off the install CD, tried target disk mode with another Mac, tried just letting it go and nothing worked. Having Apple Care on the computer, I called support and in seconds was connected with a very helpful person.

Now this is shopping in style!

The glass cube that is the entrance to the Fifth Avenue (NYC) Apple store. See more pictures!