David’s Bridal

I have always heard bad things about David’s Bridal but so far I had not had that bad experience.  I wasn’t overally impressed when I had gone shopping for my wedding dress a year ago but nothing to vent about but that changed a week ago.  My sister was shopping for her wedding dress.  She had forgotten to make an appointment with David’s Bridal but decided to stop and see if she could look anyways because she had seen a dress in their magazine that she absolutely loved.  Boy was that a mistake.  We walked in and were rejected immediately but ok they told us to come back at 4 after my sister informed them she was from out of town.  So we came back at 4 and they still made it known that this was a complete inconvenience. They told her to go and pull out the dresses she was interested in and they would bring them back.  She got someone to work with who my sister pointed out the dress she absolutely was dying to try on.  The lady dismissed this and went and grabbed a different dress for which my sister had no interest in.  The lady informed my sister she was just trying to get her size right.  They she said she was going to grab some more.  My mom and I then saw her putting away the dresses my sister had pulled to try on.  We went back and were then waiting to see what she would bring my sister.  We waited like 15 minutes before another sales person came and informed us that the other lady was on a phone and would be back shortly.  So in the meantime we tried on Bridesmaids dresses.  My sister found one she loved for us but we were not sure if it came in our color so we went to the front desk and asked.  There the lady that was supposed to be helping my sister was standing around talking about how she was the manager of the store and venting about the phone call she had received.  We went back to my sister (this was now 30 minutes after we had arrived and she had tried on one dress that she didn’t like) and we left.  We were completely frustrated that no one after telling us specifically to come back at 4 would help us.  Talk about terrible customer service especially since that was from the manager.

 

4 thoughts on “David’s Bridal

  1. HI IM LIVE IN VENEZUELA I WILL GO TO MIAMI FOR BUY MY BRIDAL DRESS, I WANT TO BUY A BEAUTIFUL DRESS BUT NO TO EXPENSIVE , I WANT TO KNOW HOW MANY SHOP BRIDAL HAS SAWGRASS MALL AND I WANT TO KNOW WHAT OTHER MALL CAN I GO AND FIND MY DRESS

    SORRY FOT MY ENGLISH

    THANK SO MUCH

  2. I visited David’s Bridal in Sawgrass Mall on June 23, 2007,(Florida) and the service I got from MaryM was exceptional. The first dress I tried I did not have the need to try another, she knows her job. All I did was give her my dress size and I got the perfect dress along with accessories. I would certainly recommend David’s Bridal and in particular MARY M. YOU ARE THE BEST!! MARY You are an asset to David’s Brida.

    Kerion

  3. David’s Bridal is a ZOO! Why the hell would you even make an appointment when you get no help anyways. And who is the red hair (dyed red hair) girl in the black outfit yelling Joyce to the platform, Megan to the platform and walking around like she is someone and all she is is a stale bag of chips!! Duh you get to the platform and help these girls out that are running between 3 and 4 brides at a time. You are nothing RED but an annoyance to the business. I am going to find out who is incharge of that shop in Harrisburg and file a complaint with the owner and the BBB. Stay off the phone and quit yelling for people god be more professional you loser!!!!

  4. I went to Davids Bridal on Sept 25 2006…My wedding day is only two months away…i went in thinking i was going to get one of their dressed that cost $99. I ended up with a total of 1200.00 dollars… I loved my experience…I went to the St.Clairsville Ohio store and my consultant was AWESOME i absolutely loved her… She did a fabulous dress…Her name was Christine Kosem and she was wonderful…I don’t think i could say it enough… I read so much horrible stuff about davids and I was scared to death at first but i would refer her to anyone… I would refer Davids Bridal to anyone for that matter.. THANK YOU SO MUCH CHRISTINE YOU WERE GREAT…

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