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iPod Help Needed – Music Stops

I’m in need of a bit of iPod help. I have posted my issue at MacOSX.com and Apple’s site with no answers.

I have a 20 gig iPod that does photos and music. It works great, however if I try to set it on the dock, and then use the line out in the back of the dock to my speakers, it’ll only play for about 90 seconds (or so) and then it’ll go silent. The iPod will still be playing, but the speakers won’t omit any sound.

Now I can live without my docks line out, but I got a Bose SoundDock for Christmas and it does the same thing. 🙁

I got my wife a Nano for her birthday and that seems to have no issues so it must be my iPod.

I’ve restored my iPod (complete erase) and it didn’t help. I also ran disk utility to see what that’d find and it found nothing. Any ideas? I’ll take it to the Apple store if necessary, but I’m afraid they’ll charge me to fix whatever this issue is.

Other than this one issue, I have no other iPod issues and I’m perfectly happy with it.

Ideas?

41 Responses

  1. Kevin says:

    Seems like a Dock Connector issue in the iPod itself. You might want to try cleaning it out with some compressed air. If that doesn’t work, take to an Apple Store, because they are pretty good about giving you a free replacement even if the iPod is out of warranty (which im assuming your 20gig is)

  2. Thomas says:

    If it’s a dock issue, then why does it have the same problem on a new Bose SoundDock? And it doesn’t have any issues with the iPod nano.

    Sadly yes, the warranty is out of date. 🙁

  3. Daniel says:

    I have a similar issue — sorta. I have 3G 20GB iPod and put in my Sonic Impact (portable iPod boombox) . It will only play sound now when running on the units battery and not when plugged in. It used to work fine. Weird. I have not tested one of the kids Nano’s or wife’s 5G iPod yet though.

  4. Thomas says:

    Sorry Kevin – I mis-read your comment yesterday. 🙂

  5. Justin says:

    I have the same issue with my 8GB iPod Nano on my iHome media dock. NOt sure why, only the nano has a conflict, every other ipod works fine. Let me know if you figure something out, I think its the connector within the ipod; not the dock. If you lift the ipod out a bit, wiggle it a tad does it work?

  6. Thomas says:

    Air!!! Kevin is a genius. I cleaned out the iPods dock port with compressed air and I’ve been jamming for about an hour. THANK YOU!!!!!!!!!!!!

  7. Lindsay says:

    I can’t figure out how to put movies on m video ipod???

  8. Thomas says:

    Hookup the iPod to iTunes then take the videos from your iTunes library and drop them on your iPod. Done.

  9. SUSAN says:

    I HAVE A NANO AND NOW THE ALBUMS COMES UP NOT THE TITLE OF THE SONG I THINK. I DISCONNECTED BEFORE IT SAID SO.I WANT TO KNOW WHAT TO DO. I WANT TO SEE WHAT SONG IS PLAYING NOR THE ALBUM

  10. Thomas says:

    Susan, go to Apples support site and search the knowledge base or ask in the forum.

  11. Hannah says:

    HI EVERYONE. okay so one day itunes randomly would not open. it came up with an unknown error occured popup.

    so i deleted it and reinstalled it, and now another error message comes up that states itunes cannot be read because it was created by a newer version of itunes.

    help me please!

  12. Thomas says:

    This is no an iTunes support forum. Please visit http://discussions.apple.com for help. Thanks

  13. aaron says:

    i think my ipod is frozen and every time it comes on it has the folder on there and it wont let me click something

  14. Thomas says:

    If it’s got a folder icon that’s probably a bigger problem. Check out Apple’s support site.

  15. Somebody_new says:

    Hey.
    i have a 4gb ipod. And My laptop just resently Crashed. how do i get all my songs onto my new i tunes. or update my ipod without deleteing all my songs.

  16. LILY says:

    OMG I WAS JUST TRYING TO LISTEN TO A SONG IN BED AND I CHOSE A SONG AND THE SCREEN FROZE UP I CANT EVEN MOVE THE BUTTONS I NEED HELP, I CANT LIVE WITHOUT MY IPOD

  17. Thomas says:

    LILY – Go to the apple support site and they will tell you how to reset it.

  18. morgan says:

    I already put music on my ipod from the computer at my friend house and now that i got my new laptop I want to know how to put that music on my library can anyone help me please?!?!?!?!?!?!?!?!?!?!?!?!

  19. Thomas says:

    Morgan, Get an application that transfers music from iPod to computer. Check out versiontracker.com for ideas.

  20. nc says:

    I bought my daughter a new NANO recently… and I have very basic questions on charging it through the USB connection into my PC.

    1. does the PC need to be ‘on’ ? if so, then…

    2. does iTUNES need to be running ?

    Thanks so much…

  21. Thomas says:

    nc – Yes, the PC needs to be on, no iTunes doesn’t need to be running. 🙂

  22. nc says:

    cheers!

  23. remo says:

    hi all. my ipod video 80gb sometimes stops playing tracks after a couples of seconds. it happens with older tracks after i add new albums.
    i tried with itunes and with anapod software but i keep getting the same result.
    anyone familiar with this problem?
    cheers.

  24. Thomas says:

    Remo, please see Apple support forms to see if you can get an answer.

  25. shann says:

    its bcause if it is an ipod video they arent ment to play on docks 🙂

  26. Thomas says:

    Shann, my iPod isn’t an iPod video.

  27. nate says:

    When i use itunes to convert videos to an ipod format it only converts the video not the sound.

  28. Thomas says:

    There are lots of other tools out there. Check out MacUpdate.com and iSquint or Visual Hub.

  29. Adam says:

    My ihome is not letting me play my radio or my ipod on it. the only thing that works is the buzzer (for my alarm) and my alarm. and i know its not my ipod. Does anyone know what the problem is?

  30. Jill says:

    i have a 4gb ipod one of the newer ones, and on my itunes it kept saying ih ave to restore it. so I did. I did about 15 times and nothing happened. it won’t let me put songs on it or anything:(

  31. Erin says:

    I have an 8gb ipon nano (the newest ones) and for some reason it does not like the song low by flo rida i get 17 seconds in to the song and then it goes right into the next song and i have tried atleast 10 diffrent versions of the song and it does not seem to work, it worked on my last ipod witch had gotten stolen so i got the replacement and now it wont play GRRRR…HELP!!!

  32. Siddharth Singh says:

    Ditto with iPod Nano 2nd generation and it gets stuck at few places even with the iPhone 3G but does not stop.

    iPhone and Flo rida don’t mix well it seems. Any answers?

  33. kb says:

    same here, 80GB ipod classic, same song, same issue, 17seconds in and it skips to next track, so frustrating!!! damn weird also

  34. kb says:

    converted to mp3 in itunes then copied and all good, still weird!!!!

  35. Trav says:

    Same thing here with the Flo-Rida, Low song. Mine stops playing at 30 seconds then goes back to the main menu.

  36. Rob says:

    yeah I had a retard moment and left my ipod in the pocket of my pants and it went through the washer and dryer. It’s prolly broken forever but is there any chance of repairing it?

  37. Ashleigh says:

    I have an Apple I-Pod 80gb Video and for some reason I can charge it and add songs to it from itunes but when I plug it in to the iHome or even when I plug a headset into the headset jack it doesn’t play any music. On the screen it is counting down the song and everything like it should be playing but I hear nothing. Any ideas??

    Thank you!

  38. Darren says:

    My Ipod does the same thing with Flo Rida “Low” I tried different versions. I Finally found one that plated the whole song. In limewire its the version that says “Flo Rida Low (dirty)”

  39. While I in the beginning left a comment in https://www.twistermc.com/1047/ipod-help-needed-music-stops I clicked the – Notify me when new comments are added- checkbox and now each time the latest feedback is added on iPod Help Needed – Music Stops – Blog on a Stick web page, I recieve a couple of emails with the identical feedback. Perhaps there is any way it is possible to eliminate me from that program? Thankyou!

  1. 12/29/2006

    […] After I worked out a few issues with my iPod, it now works great and I love it. I’m all for filling the house with my music and the SoundDock is great as it also charges my iPod. […]

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